Last updated on 27/11/2022
1. OUR PRIVACY STATEMENT
2. PERSONAL DATA THAT WE COLLECT
2.1. All Users
Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our surveys or browse or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address and other information that enables Users to be personally identified.
Information we automatically collect: We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Services (“Automatic Data”). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on the Services, information about how you came to the Services and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies.
When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as Personal Data until such time as it can no longer be associated with you or used to identify you.
As a Subscriber, we will collect additional Personal Data from you.
Information you provide to us: If you register for our idea subscription or a paid consultation, we may collect financial information from you (e.g., billing address, etc.) some of which may constitute Personal Data.
Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as other Subscribers, social media or other third party integrations, your credit card issuing bank, our payment processing partners or other third parties.
3. HOW WE USE YOUR PERSONAL DATA
3.1. Specific Reason
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
3.2. Access and Use
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to monitor your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to monitor your ongoing qualification to use such Services.
3.3. Internal Business Purposes
Where it is in accordance with your marketing preferences, we may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation, to inform you about services or consultations we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Services that we believe might be of interest to you.
3.5. Other Purposes
4. HOW WE DISCLOSE AND TRANSFER YOUR PERSONAL DATA
4.1. No Sale
We are NOT in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below.
4.2. Business Transfers
4.3. Parent Companies, Subsidiaries and Affiliates
4.4. Agents, Consultants and Service Providers
We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of Whalepod to perform certain business-related functions. These companies include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
4.5. Legal Requirements
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
5. HOW WE STORE YOUR PERSONAL DATA
6. HOW YOU CAN ACCESS, UPDATE, CORRECT OR DELETE YOUR PERSONAL DATA
6.1. You can request access to some of your Personal Data being stored by us. You can also ask us to correct, update or delete any inaccurate Personal Data that we process about them.
If you are a registered User, you can exercise these rights by logging in and visiting the My Account page. Both registered and unregistered Users may also exercise these rights by contacting us directly by email at firstname.lastname@example.org or at the address specified below. We will consider and respond to all requests in accordance with applicable law.
7. HOW LONG WE RETAIN YOUR PERSONAL DATA
7.1. We may retain your Personal Data as long as you are registered to use the Services. You may close your account by contacting us. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
8. COOKIES, PIXELS TAGS, LOCAL SHARED OBJECTS, WEB STORAGE AND SIMILAR TECHNOLOGIES
8.1. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Whalepod uses first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Sites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Sites. Third parties serve cookies through our Sites for advertising, analytics and other purposes. This is described in more detail below.
8.3. Essential 1st party cookies
These cookies, served by whalepod.xyz and related top level domains, are strictly necessary to provide you with services available through our Sites and to use some of its features, such as access to secure areas.
8.4. Analytics and customisation cookies
These cookies, served by service providers like Google Analytics, collect information that is used either in aggregate form to help us understand how our Sites are being used or how effective are marketing campaigns are, or to help us customise our Sites for you.
8.5. What about other tracking technologies, like web beacons?
Cookies are not the only way to recognise or track visitors to a website. Web beacons (sometimes called “tracking pixels” or “clear gifs”) are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Sites or taking an action in relation to our Sites. In many instances, these technologies are reliant on cookies to function properly. As a result, declining cookies will impair their functioning.
8.6. Does Whalepod allow for Social Networking Cookies?
Yes, these cookies are used to enable you to share pages and content that you find interesting, or events you might attend, on our Sites through third party social networking and other websites. These cookies may be used for advertising purposes too by those social networks. The best way to refuse these cookies is to turn off the social options within your account settings.
8.7. How can I control cookies?
8.8. More information
9. YOUR CHOICES
9.1. Limit the Personal Data You Provide
You can browse the Services without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to open an account, your name and email address will be required.
9.2. Opt Out from Electronic Communications
(a) Whalepod Marketing Communications: Whalepod may send you electronic communications marketing or advertising the Services themselves or consultations on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an consultation listed on the Services. You can “opt out” of receiving these electronic communications by clicking on the “Unsubscribe” link at the bottom of any such electronic communication. In addition, you may also unsubscribe to our marketing emails by sending us an email at email@example.com
(b) Transactional or Responsive Communications: Certain electronic communications from Whaleod are responsive to your requests. For instance, if you are a Subscriber, we must email you your invoice when you purchase a subscription. Notwithstanding any unsubscribe election that you have made, you will still receive these emails. You can stop receiving these emails only by contacting us at firstname.lastname@example.org. By electing to stop receiving all electronic communications from us or through our system you will no longer be able to use the Services.
10.1. Personal Data Provided to Others
10.2. Third Party Links
10.3. Aggregated Personal Data
In an ongoing effort to better understand and serve you, we often conduct research on our customer demographics, interests and behaviour based on Personal Data and other information that we have collected. This research may be compiled and analysed on an aggregate basis and this aggregate information does not identify you personally and we therefore consider and treat this data as Non-Personal Data.
12. INTERNATIONAL PRIVACY LAWS
14. DISPUTE RESOLUTION
14.1. If you have a complaint about Whalepod’s privacy practises you should write to us at:
Whalepod Pte. Ltd.Address: 68 Circular Road #02-01, Singapore – 049422
We will take reasonable steps to work with you to attempt to resolve your complaint.